Sweet Cures Advanced Glyconutrients
Home | Frequently Asked Questions | Users' Forum | Order Waterfall D-Mannose | John's Blog | Contact Sweet Cures | Prostate Health | Local Stockists | Our Way | Xylotene | Security
About Sweet Cures - Our Way of Doing Things
Sweet Cures is not just a business, it's a mission to help people. We've been doing this for close on six years now, and our concentration, in all this time, has been outstanding customer service, same day dispatch of all orders, dedication to continuous improvement, personal knowledge of our customers, (many are also our friends) and the development of the most extensive knowledge base on urinary tract health in existence.
We are dedicated to providing the highest quality product available, and unlike many other companies who 'drop-ship' other people's products, and are thus not in control of either quality or deliveries, Waterfall D-Mannose, from Sweet European Forest Timbers, is packed here in York, in our own spotlessly clean packing facility, and immediately dispatched direct from us to you. It is a very pure grade product, and we firmly believe there is nothing better on the market. With Waterfall D-Mannose soluble powder, you just get pure natural 100% bio-active dmannose. Nobody knows more about using dmannose to help urinary tract, bladder, and prostate problems than we do, and in particular, we know our own product, how it works, why it works, how to use it to achieve the best effect, what it won't work for and what it will, and how to get you better.
One of the things we have resisted is passing over phone calls to a call-centre to 'take orders'. If you call us, you'll get through to someone at Sweet Cures (often the owners Anna, or John) who knows what you are going through, and who will talk to you person to person. What we've found is that that's how you help people. People don't want some anonymous person at some anonymous company who couldn't care less what they are going through. We probably know the personal history of hundreds of our customers, and time after time we've seen them get better from conditions that the medical profession had given up on. Occasionally, we'll suggest something other than Waterfall D-Mannose or Xylotene. Usually, anything we suggest is based on our personal experience of using that thing. But we learn from our customers too. If we repeatedly have heard of a particularly successful way of dealing with a problem we don't know enough about, we will pass on that information to you. With us, it's not about selling you something - it's about helping you to get better. If you've talked to us, you'll already know that.
And of course, very occasionally we get things wrong, and someone will get the wrong order due to human error. If that happens, we will sort it out, and we are always generous about this. We've never once, in all the time we've been doing this, let a customer lose out. So if it goes missing enroute - we'll replace it. If you've ordered tablets by accident when you wanted the powder, we'll change them. If we've given you one packet too few, we'll send you two packs as an apology. If you can't afford enough to do the job for you, we'll find a way of making sure you get what you need. If you take a 'bad turn' at midnight, and you desperately need advice on the spot - our mobile numbers are on the contact page. If you need to know how to use Waterfall D-Mannose for your baby, your cat, your grandmother, or your husband's prostate problem, we have the answer to all these and more, and are not only willing to help you - we only do this because we can help you. We'd give it up tomorrow and opt for an easier life if it wasn't for that.
Please give us a call if you need to talk - the number is at the top of the page.
Kindest regards,
John and Anna
Quick Order (UK Only)
1st Class Free UK Delivery
50 grams Powder Sachet
Order 1 Sachet: £18.70
Free UK Delivery
Order
2 Sachets: £33.00
Free UK Delivery
If you don't see what you want above, please use Our Order Form